Technical Support

Order, Pricing, Shipping, Claim, Billing related inquiries

• Please call Customer Service: 1-800-327-0097; 8AM to 8PM EST, Monday – Friday

Product Support

• Lamps, Ballasts & Drivers: 1 (888) 694-3533 or email
• Lighting Fixtures & Integrated Controls: 1 (888) 694-3533 or email
• Wireless Lighting Controls (Daintree^® Networked):
  • US & Canada: 1 (866) 855-8629 or email
  • Mexico & Latin America: 1 (800)-716-5644 or email
• IMS:
  • US & Canada: 1 (833) 684-0555 or email
  • Mexico & Latin America: 1 (800) 999-1688 or email
• Wired Lighting Controls (LightSweep^®): 1 (877) 584-2685 or email
• Roadway Wireless Controls (LightGrid^®): email
• Signage LED (Tetra^®): 1 (888) 694-3533 or email
• Rail, Transit, Traffic, Refrigerated Display Lighting: 1 (888) 694-3533 or email
• Horticulture Lighting: email

Warranty

• To place a fixture Warranty Claim - email For Warranty related questions, please reach out to Customer Service Monday - Friday from 8AM - 5PM EST.

eLight / Connect portal inquiries

• Please Email: email

Residential Homeowner lighting

• We do not sell our products into this channel, please contact GE Lighting a Savant Company at www.gelighting.com for assistance